Effective Date: January 2026
At Raeburn Fine Wines, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.
1. Information We Collect
We collect personal information that you voluntarily provide, such as your email address when you fill out a contact form or subscribe to updates.
2. How We Use Your Information
- To respond to your inquiries
- To send newsletters or updates (only if you opt in)
- To manage communications via our CRM tools
3. Sharing Your Information
We do not sell or rent your personal data. We may share your email address with trusted third-party service providers (e.g., CRM platforms) solely for communication and service improvement purposes. These providers are contractually obligated to protect your data.
4. Cookies and Tracking
We do not use cookies, analytics tools, or tracking technologies on our website.
5. Legal Basis for Processing
Under the UK GDPR, we process your personal data based on:
- Consent – when you voluntarily provide your email address
- Legitimate interest – to respond to your inquiries and manage communications
6. Your Rights
If you are located in the UK, EU, or other applicable regions, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at sales@raeburnfinewines.com.
7. Data Retention
We retain your email address only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. International Visitors
If you are accessing our website from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK. We take appropriate safeguards to protect your data.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: sales@raeburnfinewines.com